Computing resources

Submit a ticket

If you need help with your computing hardware or software and you can't find the answer on this page please submit a ticket at /systems/services/contact/index.php.

Policies

Please read the following policies which govern the use of University Information Resources and apply to all staff, faculty, students, and third-parties who access University Information and Information Systems.

Computer accounts

Faculty, staff, sessional, students & postdocs - once you have your V number at
Visitors - at .
Multi-factor Authentication (MFA) helps ensure you are the only person who can access your account by verifying your identity with a second factor using a hardware device in addition to your username and password. UVic MFA is required in order to access Banner admin pages, FAST, Exchange email and calendar, and the Virtual Private Network (VPN). To sign up go to the UVic MFA page.

Computers

You may use a computer at one of the computing facilities on campus.
You may borrow a laptop or desktop or display if any are available. Please submit a ticket to inquire. These tend to be older surplus equipment but will still be good enough for lighter computing tasks.

Computing servers

Digital Research Alliance of Canada -
Compute Canada and PIMS

Hardware purchases

See the Technology Solution Centre and the UVic Computer Store.

Software (site licensed)

Cisco Secure Client Virtual Private Network (VPN) client is required as you won't be able to access many UVic computing resource without it.
Microsoft Defender for Endpoint must be installed on all university owned computers. Personal computers which are used to access university systems are required to have alternative malware protection.
Adobe Products
Microsoft Products
Office 365 including Teams, OneDrive, Stream and more
SAS 9.4 or

Software (TeX/LaTeX)

(MikTeX and TeXShop frontend for Windows)
(TeXLive and TeXShop frontend for macOS)
drawing program which can understand LaTeX.
(Write LaTeX documents in the cloud.) The Faculty of Science has a small group license that is open to faculty members across UVic. We renew licenses in June and that is the time people can be added or removed; it is a 1 year commitment if you are interested in joining. This license unlocks track-changes functionality and allows for more collaborators on a project.

Faculty members who want to join have to provide a FAST account that may be invoiced once a year (professional development accounts can be used). The price is approximately $60-80/year but is dependent on the size of the group.

Graduate students can create a project and then make their supervisor the "owner" of the project. This unlocks all of the track changes and other editing functionality. It also allows for more collaborators on a project.

If you wish to be a subscriber contact Laura Cowen.

Network access

Ethernet - plug ethernet cable into back of phone or plug into the wall port in your office (not all wall ports are active)
UVic wireless (recommended)
eduroam wireless (for short term visitors without an affiliate Netlink ID)
UVicStart wireless (primarily used to set up one of UVic or eduroam or UVicGuest)

Email

(many pretending to be UVic) threatening to remove a service if you don't provide your Netlink id and password. For further information see the phishing awareness training campaign.
for faculty, staff, postdocs, sessionals
to our mailing lists announcing different talks by research area.

File storage

(wireless and off campus users must first connect to using Cisco Anyconnect .)

Work related documents must be stored on . You can also store files on your Office 365 OneDrive.
If you must store files on your device make sure the disk is encrypted using Bitlocker or Filevault, and make sure those file are backed up using TSM. Anyone who has teaching responsibilities at UVic will find this privacy toolkit helpful.

Printers and photocopiers

(wireless and off campus users must first connect to using Cisco Secure Client.)

Instructions to for printing. Please note that you need a code, which you should have received when you started, in order to use our photocopiers for printing, scanning and photocopying.

Web page hosting

For a or a personal UVic page

Teaching resources

Technology integrated learning
online math and stats homework/quizzes

Social Media

Follow and like us on and

References

(off campus users must first connect to vpn.uvic.ca using Cisco Anyconnect)
UVic Systems